GDPR Compliance

LAST UPDATED: AUGUST 2026

1. Our Commitment

KoelBerry is committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a company built around IT Security and Governance, we hold ourselves to the same standard of data protection rigour that we help our clients achieve.

2. Data Controller

For personal data collected via this website and in the course of our client relationships, KoelBerry acts as the Data Controller. Our registered address is 167-169 Great Portland Street, Fifth Floor, London, England, W1W 5PF.

3. Lawful Basis for Processing

We process personal data on the basis of contractual necessity, legitimate interests, consent, or legal obligation, as set out in more detail in our Privacy Policy.

4. Your Rights Under GDPR

As a data subject, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data where there is no compelling reason for us to continue processing it
• Restriction — request that we limit how we use your data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing

5. How to Exercise Your Rights

To exercise any of these rights, contact us at info@koelberry.com. We will respond within one month, as required by UK GDPR.

6. International Data Transfers

Where personal data is processed outside the UK, we ensure appropriate safeguards — such as Standard Contractual Clauses or adequacy decisions — are in place.

7. Data Breach Procedures

KoelBerry maintains internal incident response procedures for identifying, assessing, and reporting any personal data breach in line with UK GDPR notification requirements, including reporting to the Information Commissioner's Office (ICO) where required.

8. Supervisory Authority

If you believe your data protection rights have not been respected, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.

9. Contact Our Team

For any GDPR-related queries, please contact us at info@koelberry.com or write to 167-169 Great Portland Street, Fifth Floor, London, England, W1W 5PF.